Category: Communications Technology


“Donald Trump is like a vampire; he never sleeps.” – Bill O’Reilly

To be accurate he does sleep a tad, and nocturnally he tweets a ton to 40.6 million-plus recipients.

During a late-1980s visit of Almost DailyBrett to Sardine City (a.k.a. The White House Press Briefing Room), there were wire-service reporters, who drew the short straws, and were assigned to Presidential “Death Watch.”

Translated these graveyard-shift members of the Fourth Estate were expected to be poised and ready to report, if the president passed away in his sleep. Fortunately, the media was never required to write/broadcast about a president expiring in the White House living quarters.

It was quite simply one of the most boring jobs on the planet … until 10 months ago.

The “Death Watch” reporter now has to be glued to her/his mobile device/laptop for the next 140-character-or-less epistle(s) from the Tweeter-in Chief @realDonaldTrump. In the last two years, his Twitter handle has generated 36,100 tweets, ranking the president at #22 worldwide, ironically one place in front of … The New York Times.

As it turns out the political class now needs to be aware of what Trump is tweeting at 3:20 am EDT, and there appears to be little if any advance warning for even his allies (e.g., Press Secretary Sarah Huckabee Sanders) or objective/non-objective adversaries.

Trump has introduced widespread insomnia to the denizens of the Potomac, and also media/pundit types east of the Hudson. At the same time he has usurped the elite media’s role in setting the agenda for America’s national conversation.

It’s time to state the obvious:

Instead of the elite-media (i.e. NYT, WaPo, Big Three nets) framing national issue discussions under Agenda Setting Theory, Trump has stolen this mantle through his frantic and many times undisciplined tweeting.

For better or worse, Trump is setting or preempting the agenda and the elite media doesn’t like it one little bit.

The First Social Media President?

“Think of Franklin Roosevelt’s fireside chats or Ronald Reagan’s television addresses. More recently, presidents have used the internet to directly reach the public, making journalists increasingly irrelevant … “– Northeastern Associate Communication Studies Professor Greg Goodale

“Increasingly irrelevant”? Those are fightin’ words.

Considering that Twitter was founded only 11 years ago, it stands to reason that President Barack Obama was the first chief executive to dabble with tweeting. Having said that, did Obama’s tweets ever rise to the level of newsworthy stories, much less threatening elite-media Agenda Setting?

There is a new sheriff in town and part of the reason he is occupying the White House is directly linked to his provocative and disruptive tweets. Not only does Trump set the agenda, he can also shift, preempt and deflect the 24/7 news cycles with subjects of his choosing.

Some contended the elite-media’s cherished role in Agenda Setting would be eroded by widespread public participation in social media (e.g., 10.3 million tweeted during the first Obama vs. Romney debate in 2012).

Instead, research has demonstrated that reporters/correspondents/pundits use Twitter to silently collude with each during a 21st Century presidential debate. Instead of weakening Agenda Setting Theory, the media role in setting the agenda was actually enhanced through second-screen group think.

Whether the elite media should be charged with deciding what issues should be the subject of national conversation is debatable. What is not the subject of dispute is the fact that Twitter has become Trump’s most reliable bully pulpit.

Is Trump provocative in his tweets? Absolutely.

Has he interrupted the elite media setting of the national discussion? With relish.

Has Trump stepped on his own legislative/political agenda with his tweets? No question.

Has Trump in far too many cases to count been undisciplined in his use of Twitter, attacking both friends and foes? The case is closed.

Does the elite media absolutely grind their collective teeth and literally hate Trump’s Twitter use most of all? Is the Pope Catholic?

Will the 46th President of the United States use social media? Did FDR hold radio “Fireside Chats”? Did Kennedy and Reagan excel on television?

Social media tools are here to stay. As Harvard Business Professor Clayton Christensen coined, they are game-changing “destructive technologies.”

And similar to nuclear devices, Twitter is at the fingertips of one Donald John Trump.

http://news.northeastern.edu/2016/12/how-donald-trump-is-changing-presidential-communication/

https://www.newsbusters.org/blogs/nb/curtis-houck/2017/08/07/

https://techofcomm.wordpress.com/tag/donald-trump/

https://twittercounter.com/realDonaldTrump

http://politics.oxfordre.com/view/10.1093/acrefore/9780190228637.001.0001/acrefore-9780190228637-e-46

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“The president of the United States tweeting negative things about your brand (e.g., ESPN) in an environment where you’re already at risk and you’re already on a downward trend, it’s just not what you want to see happening.” – Stephen Beck, cable TV consultant

“ESPN is about sports … not a political organization.” – ESPN President John Skipper

ESPN proclaims itself as “The Worldwide Leader in Sports.”

If that is true then why are so many labeling the troubled network: MSESPN?

Why is an ESPN anchor (e.g., Jamele Hill) taking to Twitter to call the president of the United States as a “White Supremacist” and a “Bigot”? Sounds like politics, not sports.

With the likes of Stephen Colbert, Rachel Maddow and Bill Maher filling up TV screens at other networks, does the avid sports fan tune into ESPN for affirmational political commentary?

Do you think more than a few of ESPN’s remaining viewers may not necessarily agree? More to the point, don’t they just want to watch their game of choice, and check out the highlights on “Sports Center”?

Predictably, Trump replied via his own customary tweet, reminding the world that ESPN is losing subscribers in a fast-and-furious way (e.g., 100 million in 2011 to 87 million now).

Time to sell the stock, Disney shares in particular?

Almost DailyBrett needs to ask a basic question: Why is the so-called “Worldwide Leader in Sports” becoming embroiled in politics when the nation is the most divided since the days of the Civil War?

Does the Bristol, Ct., network appreciate that contrary opinions may actually exist west of the Hudson? See 2016 Electoral College map for details.

Some have questioned why the network presented the Arthur Ashe Award to Caitlyn Jenner, provided sympathetic coverage of Colin Kaepernick not standing for the national anthem, moved Asian announcer Robert Lee out of the broadcast booth, fired conservative two-time World Series winner Curt Schilling, while not terminating Jamele Hill for her presidential broadsides?.

This commentary is not to suggest that ESPN should not cover provocative sports issues (e.g., O.J. Simpson parole hearing), but one cannot fathom the arbitrary direct shots by a sports network anchor at the commander-in-chief.

Analysts have stated that ESPN’s well-documented troubles are a product of market factors including widespread chord-cutting and the growing acceptance of streaming video. Okay. Then why potentially exacerbate the loss of 13 million viewers by angering millions of viewers, who may just happen to be conservative?

There is a reason why Fox News is the consistent ratings leader in cable news, easily beating MSNBC and CNN in the Nielsen Ratings. Why tick off huge swaths of the public?

“Ballmer and Butthead”

Almost DailyBrett earlier questioned Sun Microsystems founder and chief Scott McNealy’s obsession with Microsoft, who he saw as technology’s evil empire.

Thinking he was so friggin’ clever, McNealy drew laughter when he labeled Microsoft’s Steve Ballmer and Bill Gates as “Ballmer and Butthead.”

He also raised eyebrows for making these brash comments while his failing company harbored a $3 per share price. Alas after 28 years, Sun Microsystems went into oblivion having been absorbed by Oracle in 2010.

The connection with ESPN is that a company needs to appreciate its raison d’ etre. What are a corporation’s bread and butter? What is a firm’s brand? What are the meanings of the logo, signage, colors, fonts and style?

Southwest Airlines is “The Low-Fare Airline”; Nike is “Just Do It”; Apple is mainly the iPhone as reaffirmed last week. Sun Microsystems was Java script and servers, but the brand sadly degenerated into becoming synonymous with McNealy’s sophomoric punch lines.

ESPN is the “Worldwide Leader in Sports.” Does it want to be the worldwide leader in left-of-center sports commentary? If so, the network will become a niche player instead of the market-share leader in sports programming.

The adults at Fox Sports will then take over that leadership position, leaving MSESPN to cater to its chosen core of left-of-center “sports” fans.

http://money.cnn.com/2017/09/15/media/trump-espn/

http://www.cnn.com/2017/09/15/politics/jemele-hill-espn/

http://www.politico.com/story/2017/09/15/trump-kicks-espn-where-it-hurts-242785

http://www.complex.com/pop-culture/2013/09/tech-ceos-talking-shit-about-their-rivals/mcnealy-shots-on-gates-and-ballmer

https://www.recode.net/2016/5/4/11634208/scott-mcnealy-is-stepping-down-from-the-ceo-job-you-didnt-know-he-had

https://almostdailybrett.wordpress.com/2011/08/12/%E2%80%9Cballmer-and-butthead%E2%80%9D/

http://insider.foxnews.com/2017/09/12/espn-jemele-hill-calls-donald-trump-white-supremacist-kid-rock-pandering-racists

 

 

 

“ … Y’all sit here, y’all trying to interview people during their worst times. Like that’s not the smartest thing to do … like people are really breaking down, and y’all are sitting here with cameras and microphones trying to ask us what the fuck is wrong with us.” – Houston Mother to CNN covering Hurricane Harvey

“We got the bubble-headed-bleach-blond, who comes on at five. She can tell you ’bout the plane crash with a gleam in her eye. It’s interesting when people die. Give us dirty laundry.” – Don Henley, Dirty Laundry, 1982

The author of Almost DailyBrett was present at more than his fair share of fires, floods and earthquakes, first as a reporter and later as the press secretary for former California George Deukmejian.

Regardless of the particular circumstances or magnitude of the disaster (e.g., 1989 Loma Prieta 7.1 intensity earthquake), one thing was always certain: The media was out of control, and had no sense of proportion.

The media eventually becomes obsessed with who is responsible, when it just can a combination of geography (i.e., flood plains, seismic faults, hurricane paths) and the ferocity of Mother Nature. Many times no one is at fault, but with the media someone must be the scapegoat – the higher in the political strata, the better

The pattern begins with the media focusing on the particulars (e.g., time, epicenter, Richter scale reading, number dead, number wounded, damage estimates, how to contribute to disaster relief …). This information is vital to the public, and demonstrates the power of the media at its finest.

Predictably, the media grows bored with the mere reporting the facts and inevitably the hunt begins for who is responsible – even when no one is responsible. The attitude changes from reporting the news to an all-effort to assign blame.

But that’s not all.

Next up is the effort to interpret the news, offering their expert opinions, and to become part of the story by portraying the “human tragedy.”

The media for years has been guilty of placing a live camera lens and a boom mike in the face of someone is obviously grieving and suffering – maybe the Houston mother and her children having the worst day in their lives – and asking how she feels right then and there.

This footage is considered to be great television in Atlanta or New York, which drives ratings and in-turn, precious advertiser dollars. What may be great television to network execs (e.g., CNN) is seen by many as cheap exploitation of those who are suffering by simply being in the wrong place at the wrong time.

Do these victims deserve a little consideration and sympathy before the boom mike and camera is thrust into their faces? The Houston mom called out CNN in a graphic and profane way for having absolutely no consideration of her feelings, and the suffering endured by her children.

Will CNN and its rivals ever learn a lesson about sensitivity and empathy as a result of this shameless exercise? Almost DailyBrett will take the “under.”

Redefining ‘Disaster Porn’

“Can we film the operation? Is the head dead yet? You know, the boys in the newsroom got a running bet, get the widow on the set! We need dirty laundry” – Dirty Laundry, Don Henley

The conventional definition of “Disaster Porn” reflects on those who try to economically exploit a crisis (e.g., September 11, Boston Marathon Bombing) with special t-shirts and hats to demonstrate solidarity with the responders and victims. In reality, these are arbitrage opportunities disguised as cause marketing for those who only look to profit off misery.

But what is the difference in making a buck by selling t-shirts and hats on one hand, and thrusting boom mikes and microphones in the face of grieving people while broadcasting live to drive ratings on the other hand?

Almost DailyBrett is not necessarily equating making a cheap buck off the sale of disaster event hats and t-shirts with the exploitation of misery by the networks and labeling both of them as “disaster porn.”

Having said that, there needs to be a process in which the network asks off-camera with the full-calm assent of the victim to a live or taped interview before the interview takes place.

How about it, CNN?

Sure beats being scolded on national television with an F-bomb for emphasis.

http://nypost.com/2017/08/29/harvey-victim-with-freezing-kid-curses-out-cnn-reporter/

http://www.urbandictionary.com/define.php?term=disaster%20porn

http://www.seattletimes.com/opinion/americas-addiction-to-disaster-porn/

https://www.conservativereview.com/articles/disaster-porn-or-ethical-coverage-houston-mom-goes-off-on-cnn

https://en.wikipedia.org/wiki/Dirty_Laundry_(Don_Henley_song)

https://playback.fm/charts/top-100-songs/video/1982/Don-Henley-Dirty-Laundry

https://almostdailybrett.wordpress.com/2014/10/15/loma-prieta/

 

It’s been all downward-to-the-right for the media since the days of Walter Cronkite.

Quick: Name the Big Three Network anchors?

Can’t do it? Join the club.

Oh have times changed.

In 1972, the revered anchor of the CBS Evening News, Walter Cronkite, was the most trusted man in America.

In 2017, do we trust Sean Hannity of Fox News to be “fair and balanced” with the news?

Do we trust Rachel Maddow of MSNBC to be objective?

Do we trust the latest political “comedian” on Comedy Central to be thoughtful?

Do we trust what we read on Mark Zuckerberg’s Facebook to be accurate?

Fair. Balanced. Objective. Thoughtful. Accurate. Those were all words that applied to Cronkite. Do they apply anymore?

As Almost DailyBrett mentioned before, the public gave the media a 72 percent approval rating in 1976 and only 32 percent in 2016.

Gallup’s surveys reflect a corresponding slide by Democrats, Independents and particularly Republicans in the past two decades.

In 1997, 64 percent of Democrats reported a great deal/fair amount of trust in the media. In 2016, that figure declined to 51 percent, a 13 percent drop.

For independents, the erosion in the last 20 years was 53 percent (just above the Mendoza Line) to 30 percent last year, a 23 percent decline.

For Republicans, 41 percent of GOP voters expressed a great deal/fair amount of trust in the media in 1997. That figure was 14 percent in 2016, a stunning 27 percent erosion in two decades.

In a match-up between CNN and Donald Trump, 89 percent of GOP voters expressed confidence in the president while only 9 percent sided with the number three cable news network.

Is there any plausible reason to optimistically hope these results will improve in the Trump era?

For CNN, it has now dropped to number three in a three-way race of major cable news outlets having been surpassed by liberal MSNBC for the number two slot behind No. 1 conservative Fox News.

Liberal? Liberal? Conservative?  What happened to honest brokers of information?

From Reporting to Interpreting?

Want to make a slow Friday night even slower? Watch “Washington Week in Review” on PBS in which reporters interview … reporters.

It used to be that reporters/correspondents covered the news. Now we are all entitled to their “interpretation.”

Remember what Clint Eastwood as “Dirty Harry” said about opinions? Every reporter, editor, correspondent has one and you are privileged to hear what they have to say. Instead of covering the news makers, they see themselves as the real news.

Except … this Donald Trump character seems to get in the way, particularly with his nocturnal tweets.

Should university journalism schools abandon teaching the quaint notion of objectively informing the public that desperately wants straight news?

How about simply declaring the stakes are too high to be truly objective, and encourage future reporters/correspondents to openly display their partisan instincts and guide the public in affirming their own deeply held political philosophies?

And then journalists can write and broadcast about the deeply divided nation they helped foster.

Should journalism schools endeavor to generate more of the likes of Dan Rather and Brian Williams? Almost DailyBrett doesn’t need to regurgitate how the two elite former champions of CBS and NBC respectively brought lasting shame to the media.

What strategies should schools of journalism and communication adopt to restore professionalism to the profession? Surely the task is worthy, particularly bringing objectivity back into to the classroom discussion.

Is it time to inform the public once again?

Will we know that journalism has recovered when the next Walter Cronkite becomes the most trusted man/woman in America?

https://www.washingtonpost.com/news/powerpost/paloma/daily-202/2017/07/13/daily-202-trump-is-the-disrupter-in-chief-in-an-age-of-disruption/5966a386e9b69b7071abcb23/?wpmm=1&wpisrc=nl_daily202

https://www.wsj.com/articles/amid-turmoil-fox-news-holds-on-to-no-1-spot-as-msnbc-surges-1499601601

http://www.bbc.com/news/magazine-31152849

http://www.nydailynews.com/entertainment/tv/anchors-bring-new-era-network-stability-article-1.1922051

http://www.latimes.com/business/hollywood/

 

 

Not exactly, Cogito, ergo sum.

In 1988, your Almost DailyBrett author had the privilege of spending a lovely Sunday Valentine’s Day lunch with Sacramento Bee columnist Dan Walters.

There was nothing romantic about our encounter. Dan was very interested in what was in my folder: a copy of the Democrat majority’s plan to conduct a Kangaroo Court hearing the following day to justify voting against former Rep. Dan Lungren (R-Long Beach) as state treasurer.

Each Democratic senator, one-after-another on the committee, was to serve as a “prosecutor” on an assigned issue (e.g., Lungren voting against reparation payments for families of Japanese WWII internees). Nobody who had successfully negotiated the riggers of second grade expected a fair-and-objective state Senate confirmation hearing. The memo made it clear the proceeding was indeed a “prosecution” in a stacked court case, meant to provide political cover for Democrats voting against Lungren.

And why was the majority so aligned against a mere member of Congress?

Five-term congressman Lungren was telegenic, articulate and represented an electoral threat to the Democrat majority in Sacramento. He was appointed to the state Treasurer position in 1987 by my boss, Governor George Deukmejian, after the passing of legendary former Speaker Jess “Big Daddy” Unruh.

Dan Walters naturally already had another column teed-up for Monday, February 15. Nonetheless, he instantly could appreciate how the publication of the infamous “Forsyth Letter” could result in collective knickers being in a twist at stormy state Senate confirmation hearing the following morning.

Almost DailyBrett compared the Forsyth letter – named after Senate Pro Tempore David Roberti’s press secretary and author, Robert T. Forsyth – to the Oklahoma Sooners game plan being published in the Lincoln Journal Star the morning of the big contest against Nebraska.

Walters’ piece was entitled, “A Game Plan for Democrats.”

Dan Lungren was outraged at the hearing, waving a copy of the Walters’ column at the Senate Democratic majority members on the panel. Lungren and by extension my boss, Governor Deukmejian, won the PR battle that day.

Alas, we were not ultimately successful. The Assembly confirmed Lungren. The Senate voted against Lungren. We did not prevail before the California Supreme Court on whether one house was sufficient for confirmation. Finis.

True to his battling form, Lungren recovered from the non-confirmation going forward to serve two terms as California’s attorney general, running for governor, and returning to Congress for another eight years. He is now lobbying on The Hill at 70-years young.

Number of People Knowing + Time = Leak

“If you don’t want to read about it in the Sacramento Bee, don’t put it down in writing.” – Often heard admonition in the State Capitol building

The Forsyth memo was prepared. Xerox machines started to hum. Copies were made. At least one of these game plans found its way to your author. Gasp, I leaked it to Dan Walters. The only stipulation: there would be no direct reference to me or my position in the Office of the Governor in his copy.

The column greeted Democrats the following day.

As the press secretary for Governor Deukmejian, my job in many cases was to deflect leaks targeting my boss and our administration. In this particular case, I was the leaker.

Every leak has a purpose. The practice is not new. And as long as the written word exists, particularly in digital form (e.g., leaked 2016 John Podesta campaign emails), leaking will remain intact until Armageddon.

As the New York Times defines the practice: “Generally, a leak is an intentional disclosure of secret information, often by an anonymous source whose goal is to make the information public.” Yep.

For example, the British provided a copy to President Woodrow Wilson of the secret 1917 (German foreign Minister Arthur) Zimmermann Telegram. The telegram was meant to entice Mexico to enter World War I on the side of Germany in exchange for U.S. territory. The subsequent publication of the telegram in March 1917, helped fuel the flames for the U.S. to declare war on Germany one month later.

Donald Trump has been known to fire off intemperate tweets condemning the widespread leaking in his administration, including one ironically posted on  Valentine’s Day 2017: “The real story here is why are there so many illegal leaks coming out of Washington? Will these leaks be happening as I deal on N.Korea etc?”

His predecessor Barack Obama conducted a “war on leaks” and yet these unauthorized disclosures continue.

Let’s face it, Washington D.C has always leaked like a sieve and always will. Ditto for state Capitals (e.g., Sacramento) and highly covered publicly traded companies. Putting this genie back in the lantern is simply not going to happen, particularly in our Big Data world.

As an admitted leaker, the author of Almost DailyBrett has also been on the receiving end of unflattering leaks on more than one occasion. My advice to any political or business entity: Practice discipline. Remember: Good government/good business is indeed good politics/good business.

And to the leakers/aspiring leakers, there is a responsibility to always ask yourself whether you are hurting the country, you purport to love with your leaking?

If the answer is “yes,” the end does not justify the means. There are legitimate reasons for confidentiality particularly in our increasingly dangerous world.

Almost DailyBrett notes: Belated congratulations to Dan Walters for his 8,000 columns for the Sacramento Bee during the past 33 years, and 57 years in service as a journalist … Still miss Bobby Forsyth, one of the nicest and funniest guys I ever met. He passed away in 1999. May Bob continue to rest in peace.

http://articles.latimes.com/1987-11-26/news/mn-24766_1_state-treasurer

http://www.sacbee.com/news/politics-government/politics-columns-blogs/dan-walters/

http://www.sfgate.com/news/article/

https://en.wikipedia.org/wiki/Dan_Lungren

https://www.timeanddate.com/calendar/?year=1988&country=1

http://articles.latimes.com/1988-06-24/news/mn-5908_1_senate-democrats-position

http://articles.latimes.com/1988-06-24/news/mn-5912_1_state-supreme-court

http://newlearningonline.com/new-learning/chapter-7/descartes-i-think-therefore-i-am

https://www.nytimes.com/2017/02/17/business/media/are-leaks-illegal-explaining-history.html

https://www.theguardian.com/world/2013/oct/10/obama-leaks-aggressive-nixon-report-prosecution

https://www.archives.gov/education/lessons/zimmermann

http://www.sacbee.com/news/politics-government/politics-columns-blogs/dan-walters/article154087854.html

 

 

 

 

 

 

 

 

 

These are not the best of days for American reporters, editors and correspondents, let alone journalism schools.

The American media is running eight points behind Donald Trump in national esteem.

This Gallup result was registered before CNN’s Anderson Cooper conjured up the impression of the president taking a “dump” on his desk. Ditto for the network’s Kathy Griffin holding up the image of the decapitated head of Donald Trump.

The glory days of Walter Cronkite, Bob Woodward and Carl Bernstein are clearly in the rear-view mirror. The era of CNN and conjured presidential excrement and bloody heads are upon us.

More to the point, Newsweek ist kaputt. The Seattle Post-Intelligencer is gone. Farewell to the Rocky Mountain News, The Tucson Citizen and so many others that depended on Gutenberg’s printing press for far too long.

Let’s face it: many Fourth Estate types (i.e., reporters, editors, correspondents, anchors …) are looking for jobs, any job that keeps them in the business.

The good news is China is hiring. The bad news is China is hiring.

Should these journalists succumb and work for Chinese-government-sponsored and operated media?

Dollars are dollars. Yuan are yuan. Right?

Ketchum, Putin and $55 million

Before getting knickers in a twist or bowels in an uproar, consider that Almost DailyBrett has posed similar questions about the august public relations profession, namely Ketchum PR.

For years, Ketchum served a provocative client, Vladimir Putin’s Russia, to the tune of $55 million cumulatively. The ostensible mission was to promote the Rodina’s “economic development” and the country as a great place for “investment.” The fact that Putin was behaving as one would expect from the former head of the KGB appeared to be irrelevant to the brass at Ketchum’s New York headquarters.

Reportedly Putin eventually terminated the nation’s contract with Ketchum, which may have been a blessing in disguise for the New York based agency. No longer would they have to register as foreign agents for Putin’s public relations nightmare in which he wasn’t going to accept Ketchum’s council anyway.

The advocacy side (PR) of the great communication divide is not the only one with moral dilemmas to confront. The same applies to the objective side (Journalism), particularly with so many journalists out of work or soon-to-be beating the bushes for another job.

According to The Economist, China expanded the number of foreign bureaus for its government-controlled main news agency, Xinhua, to 162 by the end of 2011. China’s goal is to establish a total of 200 Xinhua bureaus by 2020.Considering the many American media outlets are shutting down, does the Xinhua expansion – doubling its number of correspondents — provide new opportunities for employment?

Also consider that China completed the rebranding of its television network last year and has announced the formation of CGTN (China Global Television Network) to rival the BBC, CNN and Al Jazeera to spread China’s “voice” and to “showcase China’s role as a builder of world peace.”

Just as Ketchum would be tempted to dismiss the concerns about Putin’s Russia with “a client is a client,” will unemployed or soon-to-be-out-of-work American journalists regard a potential opening at Xinhua or CGTN (e.g., major DC bureau) as “a job is a job”?

In a way that sounds just like the Yuppie Nürnberg Defense — “I was only doing it for the mortgage”  — as preached in the Christopher Buckley book/movie, Thank You For Smoking.

The author of Almost DailyBrett remembers the days at USC journalism school, and the protracted discussions about objectively and Joseph Pulitzer’s mantra of “Accuracy, Accuracy, Accuracy.”

Is Xinhua or CGTN, objective?

Are the New York Times, Washington Post, CNN, NBC or CBS objective, let alone MSNBC or Fox News? Many journalists employed by these institutions are miffed that  their “objectivity” may be somehow compromised by their employer’s corporate parent (e.g., NBC owned by Comcast).

What happens if your media employer is owned by the largest nation of earth, run by a single party, and established as part of that country’s $10 billion annual investment in soft power?

If objectivity and fairness are part of the personal DNA as a journalist, would she or he be predisposed to resign if the “editor” wanted to censure/delete submitted copy if it ran afoul with China’s policy toward Taiwan, the Dalia Lama, Tibet or some other hot-button issue for the totalitarian state?

Would the same journalist be comfortable that her or his objective copy was universally regarded as self-serving China propaganda by the vast majority of readers and viewers?

Some may be tempted to rationalize accepting a position with Xinhua or CGTN and following their “editorial” dictates as a job is job (e.g., Yuppie Nürnberg Defense).

Other journalists may not have these same flexible morals.

If the choice came down to aiding and abetting Chinese propaganda or maybe finding another job, maybe the journalist should even consider wearing a green apron instead?

“Was that a grande latte or mocha?”

https://almostdailybrett.wordpress.com/2017/05/21/has-the-media-reached-the-point-that-it-can-never-cover-trump-fairly/

https://www.usatoday.com/story/life/people/2017/05/31/cnn-fires-kathy-griffin-over-offensive-trump-photo/102349176/

https://almostdailybrett.wordpress.com/2014/07/23/russia-doesnt-give-a-particle-about-public-relations/

 https://almostdailybrett.wordpress.com/2014/03/11/ketchums-new-client-in-1938/

https://www.ketchum.com/

https://www.economist.com/news/china/21719508-can-money-buy-sort-thing-china-spending-billions-make-world-love-it

https://www.cgtn.com/

http://www.xinhuanet.com/english/

 

 

“If he (Trump) took a dump on his desk, you would defend it.” – CNN’s Anderson Cooper interviewing Trump supporter, Jeffrey Lord

Do you think Anderson Cooper has reached the point (and beyond) in which he can’t cover Donald Trump objectively and fairly let alone his network, CNN?

According to Harvard University, the answer following empirical research of media coverage by CNN and several other major outlets during the first 100 days of Trump’s presidency is a resounding, “no.”

Let’s pretend Donald Trump did something really good for the country … and didn’t nocturnally crow about it on Twitter?

Before answering this interrogative, let’s first pose a relevant side question: Who do reporters, editors, correspondents respect more than any other living creatures on this planet? The answer is other reporters, editors and correspondents.

Taking this essential and undeniable truth into account, Almost DailyBrett must ask:

Can a reporter — any reporter, editor or correspondent — outside of the friendly confines of Fox News – write or produce a totally objective piece about Trump without triggering the wrath and disdain of his or her precious media colleagues?

Would that journalist be willing to take the risk of enraging the pack mentality, and maybe even jeopardizing a career?

It appears to be seemingly impossible for a CNN or NBC reporter/correspondent in particular to provide positive coverage of Trump as evidenced by new data harvested by Harvard’s Shorenstein Center on Media, Politics and Public Policy. Harvard reported that 93 percent of CNN and NBC’s first 100 days of Trump coverage have been overwhelmingly negative.

Seven percent of CNN and NBC Trump coverage has been positive? It doesn’t seem that high.

Right behind in the race to the bottom is CBS at 91 percent negative coverage, surprisedly beating even the New York Times with 87 percent and Washington Post with 83 percent respectively thumbs-down coverage of The Donald and his administration.

Conservative media outlets tilt to the negative on Trump, but they simply cannot compete with the Clinton News Network (CNN) or the networks of Meet the Depressed or Deface the Nation. The Wall Street Journal’s coverage is 70 percent to the negative, and even Fox News is 54/46 percent to the downside.

MSNBC was not even measured.

The only Trump story that was covered in a positive manner by the newsies was the launching of cruise missiles at poison-gas Syria with 80 percent of the media on the Trump side of the ledger. Guess the remaining 20 percent may be secretly siding with Bashar Assad or more likely … can’t bring themselves to say anything remotely positive about Trump.

As a result, Trump hates the media. The media hates Trump. And Sean Spicer was last seen in the bushes.

The Donald claims he is not being covered fairly compared to his predecessors. Conservative bastion Harvard backs up this contention. Barack Obama’s coverage during the first 100 days was 59 percent positive; George W. Bush’s was 43 percent affirmative; Bill Clinton’s was 40 percent positive … Donald Trump, 20 percent to the positive.

Is the media not-so-secretly rooting for Trump to be impeached, while trying to implicate Mike Pence as well? Consider the instant parallel to Nixon’s “Saturday Night Massacre” with James Comey’s firing.

Almost DailyBrett always thought that a massacre required more than one person.

Below the Mendoza Line

The media feasts on Donald Trump’s record 54 percent negative approval rating. According to the same Real Clear Politics average, Trump has a 39.6 percent positive approval rating.

Gallup reported last fall the nation’s approval of the work provided by the media stands at only 32 percent or 8 percent behind Donald Trump.

The same polling firm reported that 72 percent of Americans approved and admired the media’s standing and coverage in 1976, right on the heels of the Watergate busting Pulitzer Prize work of Messrs. Woodward and Bernstein. Since that time, public approval of the media has dropped 40 percent in as many years.

Could it be, the media has become more partisan, more “interpretive” and less objective (i.e., CNN, NBC, CBS, NYT, WAPO)? Do the media feed our nation’s divisiveness? Do they regale in the internecine warfare and bickering, while being above it all?

What’s next: Streaming video of the 21st Century version of a fatal Aaron Burr and Alexander Hamilton duel with tisk-tisk anti-Second Amendment commentary by Rachel Maddow?

If the media was a stock with a 40 percent sustained decline during four decades – essentially down to the right – a wise investor would have dumped these shares a long time ago. Putting this metaphor aside, does it sound like the American public with only 32 percent support (e.g., 14 percent among Republicans) has rolled their eyes in unison and washed their collective hands of the media?

Walter Cronkite was the most trusted man in America in 1972 in an era when the media informed the public. Today, the likes of Maddow on MSNBC and Sean Hannity on Fox News essentially affirm philosophies of entrenched political populations segments. Ditto for social media.

Anderson Cooper’s disgusting metaphor about presidential defecation can be dismissed as an unprofessional verbal assault in the heat of battle. CNN’s and NBC’s 93 percent negative coverage of Trump and his administration points directly to the fact the newsies have reached a point they can no longer be fair and objective to the president.

And who are the ultimate losers?

https://www.washingtonpost.com/news/the-fix/wp/2017/05/20/anderson-cooper-apologizes-for-conjuring-image-of-trump-defecating-on-his-desk/?utm_term=.a458d852d72c

https://heatst.com/culture-wars/harvard-study-reveals-huge-extent-of-anti-trump-media-bias/?mod=sm_tw_post

http://www.gallup.com/poll/195542/americans-trust-mass-media-sinks-new-low.aspx

http://www.edelman.com/executive-summary/

 

 

 

 

We have come a long way from squeaky chalk or worse – finger nails screeching – on messy blackboards.

Mercifully, we have come nearly just as far from scribbling on overhead projectors (RIP).

Alas, we have not come far enough from wasting literally hours-upon-hours by means of “brain storming” with markers on white boards. Please put me out of my misery.

Now it’s time – way past time — to say goodbye to PowerPoints consisting of nothing more than black words on white backgrounds.

Bore me to the max! Gag me with the clicker!

And yet these mind-numbing presentations still exist. Simply adding more black words on the very same white background doesn’t make the message better, just more dazed and confused.

The author of Almost DailyBrett has sat through more PowerPoint briefings than he would care to even think about, and still he admires Microsoft for creating the ultimate for linear presentations. Bill Gates et al. deserve everlasting credit for developing an enduring tool for presenting ideas, explaining research and making recommendations.

Having said that, one has to ask why are PowerPoints so boring way too many times? They don’t have to be, and yet candidates for major positions, pitch men and women are still using this incredible tool in the most tired, lethargic and desultory ways possible.

Does the candidate really want the job? Do you really want to make the sale? Do you really want to convey an exciting new idea?

If the answer is affirmative, then why are you scratching the surface in what PowerPoint can do for you … and more importantly for the audience?

The Steve Jobs Cult

During Steve Jobs’ way-too-short presence on the planet, he and his company Apple developed a cult following. MacWorld presentations were akin to a spiritual revival. The audience literally gasped when the high priest of global technology held up the iPhone, iPad, iPod for all to see and admire for the first-time.

It was the Kodak Moment on digital steroids.

Steve’s PowerPoints were anything, but complicated … and that works beautifully in a complex world that yearns for simplicity.

There is the iPhone and the Mac. Can there be a new gadget in between? Well yes, there can be. It’s called the iPad. Simple message, well delivered.

The PowerPoint was not bright white with black words, but a black background with images and well-timed words, and most importantly … not too many words.

Venture Capitalist Guy Kawasaki has heard more business-pitch presentations than any human should have to endure. Sure, he gets paid extremely well. Regardless, he is mortal and every minute spent listening to a boring presentation is a minute lost.

He will always have a soft-spot in the heart of the author of Almost DailyBrett for conceiving the 10-20-30 rule: 10 slides, 20 minutes, 30-point font (or above).

The impressive thinking behind the 10-20-30 rule is straight-forward: If you can’t put forward a robust and well-crafter business plan in 10 slides, you don’t have a workable business plan.

The 20-minute rule takes into account the attention span of the average listener, which may be shrinking as you read this missive. People get restless quickly. They want to check their messages on their smart phone. They want to ask questions. They are wondering when is it ‘my turn’?

The 30-point-font or above recommendation is meant to ensure the poor soul in the back of the room can see the presentation. More important is the “tyranny” of the 30-point font because it forces the presentation developer to reduce the number of words. There is just so much PowerPoint real estate.

A Good Picture Is Worth A Thousand Words

Studies have shown conclusively that we are drawn to pictures, illustrations, pie and bar charts. Who can’t love a bar chart that goes upwards to the right with a CAGR line (Compounded Annual Growth Rate) guiding the way ?

In particular, we can quickly access JPEGs or compressed image files through Google Images to add to our PowerPoints. Every presenter should seriously consider incorporating one image (“Art”) into every slide to maintain audience attention.

An added bonus of a JPEG per page is it forces an economy of words. As Martha would say, “It’s a good thing.”

Our PowerPoint backdrops can be different colors. Almost DailyBrett is a big fan of royal blue and black because the words and images literally explode off these backgrounds.

Maybe we want to incorporate video into our presentations? We can drop the video URL into our presentation, and literally play it from there. Keep in mind for a major presento, you want to ensure your video works the first time, every time.

Let’s see: Incorporating the 10-20-30 Rule. Less words. JPEGs, Dynamic backdrops. Video and absolutely no black words on plain white backdrops. Sounds like a winner to little ole me.

Not everyone can be a Steve Jobs or Elon Musk, but everyone has the potential to hold an audience’s attention for upwards of 20 minutes even in our always-on, digital texting world. We can do all of this if we think of ourselves more like Michelangelo painting the ceiling of the Sistine Chapel and less Albert Einstein at the chalk board.

https://office.live.com/start/PowerPoint.aspx

https://www.youtube.com/watch?v=Ndnmtz8-S5I

https://almostdailybrett.wordpress.com/2013/10/30/the-wisdom-of-the-10-20-30-rule/

https://guykawasaki.com/guy-kawasaki/

http://whatis.techtarget.com/fileformat/JPG-JPEG-bitmap

 

 

 

This is an upsetting event for all of us at United. I apologize for having to re-accommodate these customers.” –PR Week’s “Communicator of the Year,” United CEO Oscar Munoz

Do you really think so, Oscar?

Last Sunday morning, United Continental Holdings, Inc., or more commonly known as United Airlines (NYSE: UAL) positioned its brand as a global airline with the tagline “The Friendly Skies” and backed by the music of George Gershwin’s “Rhapsody in Blue.”

By Sunday evening the airline’s brand was radically changed, maybe even permanently altered, by what happened on a commuter flight (United Express #3411) from Chicago’s horrible O’Hare Airport to the home of the Kentucky Derby, Louisville.

Note that horses are treated better than United’s overbooked passengers, one in particular.

Almost DailyBrett has researched and written extensively about the loss of branding control. With social media and easy-to-use and outstanding-quality smart-phone cameras and recorders, everybody is a potential reporter, even one sitting in an aisle seat on United.

Just as BP is no longer seen as an oil and gas company, but rather one that caused the massive Deepwater Horizon “spill,” United is now linked to inexplicable violence against one of its own paying customers, whose only crime was wanting to fly home to treat his patients.

The inexcusable exercise of violence and brutality against a 69-year-old Vietnamese refugee, Dr. David Dao, including losing two front teeth, sustaining a concussion, and suffering a broken nose — all because he committed the cardinal sin of refusing to leave a seat he purchased on an overbooked flight to accommodate a United employee — is now a viral social and legacy media legend.

Most likely, this horror video could also be the topic of a heavily covered jury trial (United will try to avoid this scenario at all costs by attempting to settle out of court), and possibly a congressional investigation (United probably will have to respond to a subpoena). There is very little chance United could prevail before any jury regardless of venue.

The author of Almost DailyBrett has repeatedly told students at Central Washington University that company, non-profit, agency, government, politician brands are now “traded” on social media and blogging exchanges every second of every day.

These brands can soar (e.g., Tesla and Elon Musk) on glowing reports (and company common stock usually moves in tandem). They can also plunge into binary code oblivion triggered by a game-changing incident (i.e., Chipotle and E. coli; Volkswagen and “defeat software”; Wells Fargo, phony accounts; Anthony Weiner and his tweeted wiener).

So far, United investors and employees have lost an estimated $1.5 billion in market capitalization on the New York Stock Exchange (NYSE). On the social media stock exchange, the company has lost even more as millions around the world are shocked and appalled by about 60 seconds of gratitous violence video.

In China as well as other countries in East Asia that serve as United destinations, the bloody treatment of Dr. Dao is seen as a racist act. Is United racist? The answer really doesn’t matter when the perception in the Asian community (and other ethnic communities) is that United perpetrated a racially motivated attack.

Does PR Week rescind Oscar Munoz’ “Communicator of the Year” Award just as the Heisman Trust recalled the famous statue from Reggie Bush? The call seems easy.

What’s Next For United?

“I think corporate America needs to understand that we all want to be treated in the same manner with the same respect and the same dignity that they would treat their own family members. If they do that, wouldn’t it be great? So, will there be a lawsuit? Yeah, probably.” — Attorney Thomas Demetrio

United knows as evidenced by the live coverage of today’s Chicago news conference by Dr. Dao’s lawyers on CNN, Fox News, CNBC, Fox Business and others, this story has “legs.” Just as BP found that out every day the Deepwater Horizon well was leaking, United will also realize this public relations nightmare will endure for weeks and months.

So what should United’s PR team do in the interim?

  1. The “service” company needs to dramatically alter its way of doing business. Literally thousands upon thousands are justifiably angry at United and other carriers for their well-documented and long-endured arrogance and disregard for their customers, the passengers.
  2. United needs to forever foreswear the use of violence on its aircraft except in the rare circumstances in which a passenger is a threat to themselves or others.
  3. The days of “overbooked flights” need to come to an end. If someone buys a ticket to a football game that person is entitled to that seat on the 30-yard line. If a passenger buys a ticket for a plane that passenger is entitled to seat 9C.
  4. The airlines need to enshrine this simple notion as a new policy and champion it. If they don’t, one suspects that Congress will do exactly that. Don’t try to lobby against this change. Be a part of the solution.
  5. Be nice. United, American and Delta – the so-called legacy carriers – need to shed their well-earned image of being rude, arrogant, un-empathetic and uncaring. For once an attorney is right: We all deserve respect and dignity.
  6. The lawyers will have a field day, starting with the discovery process. Sell-side analysts will downgrade the stock. Congressional committees will beat up Oscar Munoz. For United’s PR team, this is not the beginning of the end, but the end of the beginning.
  7. Time can heal. Keep in mind, United’s brand will never be the same and will literally take years to turn the corner. One suspects United will somehow move forward. A little humility and the willingness to admit wrong, to learn and become change agents on behalf of customers and not just the bottom line, may one day lead to a better tomorrow.

 

https://www.washingtonpost.com/news/on-leadership/wp/2017/04/12/united-ceo-oscar-munoz-the-rise-and-fall-of-a-communicator-of-the-year/?utm_term=.c0660d2cfa9b&wpisrc=nl_headlines&wpmm=1

https://almostdailybrett.wordpress.com/2011/07/11/loss-of-control-how-to-safeguard-reputations-and-brands-in-a-digital-world/

http://www.cnbc.com/2017/04/13/attorney-for-united-airlines-passenger-dao-says-there-will-probably-be-a-lawsuit.html

 

 

 

 

“One hundred and forty characters are suitable to expressing an impulse, but not an argument. It is the rhetorical equivalent of a groan, a shriek, a sneer or a burp. If reason and persuasion are what our politics lacks and needs, Twitter is not the answer.” — Nationally Syndicated Columnist Michael Gerson

At 71-years young, Donald John Trump is the oldest to take the presidential oath of office.

One would suspect a man of his age would be next-to-clueless about social media/digital technology — (remember out-of-touch George H.W. Bush and his amazement about the supermarket scanner?) — but one would be wrong.trump-twitter

Just as FDR used the radio-and-its-widespread-network for his fireside chats; Ronald Reagan five decades later repeatedly went before the cameras to go directly to the people and bypass Congress. Why should we be surprised that Trump is using Twitter to go around the media?

Agenda Setting Theory means that elite media (i.e., NYT, WAPO, ABC, CBS, NBC) pose the topics for the grateful masses to think about. Trump’s Twitter posts are usurping this cherished interpretive media role, and the ladies and gents of the Fourth Estate are not amused.

Have the Nixon days of the “nattering nabobs of negativism” returned with a daily war being waged between the elite media and the White House? Is the media appalled or secretly thrilled to have such an adversary to bring crashing to the earth?spicer

Sean Spicer is the present press secretary for the 45th chief executive. How long will he hold this job? Obama had three press secretaries (i.e., Robert Gibbs, Jay Carney, Josh Earnest) during the span of eight years. Almost DailyBrett will take the over on the question of whether this president will have three-or-more press secretaries.

One of the daily problems facing Spicer is pleasing his insatiable boss, while at the same time not getting eaten alive by the piranha covering the White House. Serving as press secretary may ultimately be rewarding in the form of a best-selling, tell-all book, but for now it is most likely the supreme thankless job on the planet.

Digital Is Eternal

“Are you insinuating that I am a purveyor of terminological inexactitudes?” – Winston Churchill

As California Governor George Deukmejian’s press secretary (1987-1989), the author of Almost DailyBrett never worried about whereabouts his my boss (e.g., the governor went home to Gloria, the kids and the beagles). Your author was never concerned about what he was going to say in response to media questions (e.g., The Duke’s political judgment was superb/his message consistency was outstanding), and what he did at night … presumably he slept soundly.

Spicer and the Trump communication team always need to worry about political judgment/discipline, and particularly what the energizer-bunny president is doing at 3 am … namely his love affair with Twitter’s 140-characters.trumptwitterhillary

Are the Trump communicators tempted to program their smart phones to send S-O-S signals every time the boss fires off another tweet? Heck, sleep is way overrated anyway. Think of it this way, when a POTUS tweet is sent from God’s time zone (EST), it is already 8 am in London, 9 am in Berlin and 11 am in Moscow.

For the media on presidential “death watch” (those who must stay up in the White House briefing room as the president ostensibly sleeps), they now have something to do: Monitor the POTUS Twitter account.

Is there any way to mitigate and moderate what The Donald decides to tweet, save being in the president’s living quarters at 3 am (EST)? Would he listen to his communication pros anyway? The hardest part of the job for Trump’s  press secretary may be responding to wire service calls at all hours of the morning to add color to a tweet that he saw at the same time as the reporters.

Some of the 140-missives may make perfect sense and will be consistent with the policies and the programs of the administration. Others … well, they could be about almost anything including inaugural crowd sizes or “alternative facts.”

Considering the government’s record of telling the truth has been less than stellar over the decades (e.g., LBJ’s “Credibility Gap” during Vietnam, Nixon’s “I am not a crook,” and Jody Powell’s “Right to Lie” during the Iran hostage crisis), are we surprised an administration is resorting to terminological inexactitudes?

What is breathtaking is the number in the first week alone, but more noticeable is the speed, namely through 140-characters or less Twitter.

How many tweets will POTUS fire off its cyberspace in four years or maybe eight years? Will there be any political-and-editorial discipline imposed?

Don’t count on it.

https://www.washingtonpost.com/opinions/why-a-tweeting-president-is-so-bad-for-our-politics/2017/01/26/9a6892a8-e3f0-11e6-a453-19ec4b3d09ba_story.html?utm_term=.06b7a51ec1ce&wpisrc=nl_opinions&wpmm=1

http://uspolitics.about.com/od/presidenc1/tp/List-Of-Obama-Press-Secretaries.htm

http://www.quotationspage.com/quote/33875.html

https://almostdailybrett.wordpress.com/2010/11/03/the-right-to-lie/

https://almostdailybrett.wordpress.com/2016/10/12/the-other-side-of-the-story/

 

 

 

 

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