Tag Archive: Digital Natives


Does every image portraying Millennials always include a smart phone or does it just seem that way?

Soon – if not already – Millennials will be the world’s largest-ever generation.

Pew Research projects they will bypass the Baby Boomers as America’s most populous next year, not a moment too soon.

Millennials already are saluted and celebrated for being the planet’s most educated, caring and experiential generation.

This distinction favorably compares those born between 1980-2000 with their immediate predecessors: the nondescript, desultory X-Gens (1965-1980), and the sex, drugs and rock n’ roll Worst Generation, The Baby Boomers (1946-1964).

Is it fair — let alone accurate — for Almost DailyBrett and presumably thousands of other societal observers to instantly equate noses buried in a smart phone or other digital device when discussing, assessing and critiquing Millennials?

In the last two years of my face-to-face teaching tenure, your author has required Millennial students to put their phones into the “penalty box” during the course of graded classroom presentations or face the consequences of a game misconduct or worse, league suspension.

At first, the reaction was one of shock, horror and withdrawal. How can you take away the 21st Century equivalent of the teddy bear or security blanket?

Gasp …”What about my Snap, Facebook, Twitter, Instagram … accounts?”

“Can I visit and … even pet my smart phone during breaks in-between presentations? Pretty please with whipped cream and a cherry on top?”

Something magical happened when student devices were in the penalty box … the presentations were not only better; the follow-up questions from the audience were relevant. The reason: Student attention was focused, not divided.

Yes, these digital natives can actually live … for short periods of time … without the binary code of digital communications.

The Serendipity of Moore’s Law

The number of transistors that can be placed on an integrated circuit doubles every 18-24 months – Paraphrase of Intel co-founder Gordon Moore’s 1965 “Moore’s Law

Almost DailyBrett remembers being asked as the director of communications for the Semiconductor Industry Association (SIA) in 1994, whether Moore’s Law would still be intact in 2000.

The media question seems almost silly now. Moore’s Law is alive and well a generation later.

What does Moore’s Law have to do with Millennials? Everything,.

As a result of Moore’s Law, every subsequent generation of gizmos is more functional, more powerful, faster, smaller and consumes less energy than its predecessor. The smart phone, tablet, VR, AR or whatever device being used by Millennials is at least the 22nd iteration of the technologies available 1965.

Without any doubt, Millennials are the first generation, comprised of digital natives. If a Baby Boomer needs tech support, it is better to first talk to a … Millennial.

Should we care if Millennials are characterized by the device in hand? Should Millennials lose sleep over this perception and/or metaphorical portrayal?

Just think, driving is improved when one is not jabbering on the phone, much less sending and responding to text messages.

Almost DailyBrett reported about the book by MIT prof Sherry Turkle: “Alone Together, Why We Expect More From Technology And Less From Each Other.”

And what do we find on the book cover? What appears to be Millennials consumed with their smart phones.

Turkle’s main thesis is we have become a society — much more than Millennials alone — which can be physically present with living, breathing people, each with a pulse, and you would never know it because everyone is consumed with their own Bitmoji digital world.

There is good news for Millennial public relations practitioners and bad news.

The positives: There are more algorithmic tools than ever to micro-target and instantaneously communicate with virtually anyone of this planet in two-nanoseconds or less.

The negatives: Good luck breaking through to Millennials, who are addicted to their devices and rarely if ever come up for air.

As the author of Almost DailyBrett prepares to celebrate another happy class of Millennials graduating tomorrow, we need to be reminded that when it comes to Millennial metaphors, sometimes perception is indeed reality.

http://www.pewresearch.org/fact-tank/2018/03/01/millennials-overtake-baby-boomers/

http://www.goldmansachs.com/our-thinking/pages/millennials/

http://alonetogetherbook.com/

https://almostdailybrett.wordpress.com/2015/07/06/the-worst-generation/

“You can’t always get what you want. But if you try sometime you find: You get what you need.” – Jagger, Richards

Sometimes life turns in directions you never anticipated.

Three years ago, the author of Almost DailyBrett couldn’t find Ellensburg, Washington on the map. This geographical gap in knowledge was not particularly troubling. Why would it be?DSC01202

Having said that, yours truly is writing this blog in a Central Washington University office with the customary diplomas, commissions and photos on the wall as if this result was always somehow in the cards … even though I did not know it for years.

Six years ago, my world consisted of the vaunted six-figures, incredible expenses and working myself to the bone. There was also plenty of time in never-ending traffic jams, three-hour marathon meetings and weekend sales conferences to day-dream about doing more in life including bestowing knowledge to the next generation and serving as a mentor.

There was money, but no time to enjoy the legal tender.

And then a spark came a break that led to a change and with it a second career.

One of my Edelman clients (e.g., TSMC director of brand management) was an adjunct instructor at Santa Clara University. He had a recurring problem. He was required to report to Taiwan, and he couldn’t teach his MBA-students. Would I run his classroom for nearly three hours on a Saturday morning?

Wait a minute; you want me to lecture for 165 minutes about financial communications to 15 Poindexters?

Believe it or not, that’s how it started.

There was also an additional kick in the proverbial derriere: the global economy took a multi-year siesta circa 2008-and-forward. Life was changing. There also seemed to be a concerted effort by society to “pasteurize” literally thousands of Baby Boomers at advanced levels of “maturity” (e.g., more than 50-years+ young).

It was time for something revolutionary for your blog author, including taking the GRE (what a blast) not once, but twice.

Drinking Beer With Fellow College Students … Once Again

Almost DailyBrett earlier discussed taking the plunge into a second career, including serving as a (non-striking) Graduate Teaching Fellow (GTF), attaining a master’s degree as a non-traditional student (read: older), becoming an adjunct instructor and finally landing a hard-to-acquire tenure-track assistant professor position in public relations and advertising.beerUO

How’s that for telling those who thought I was ready for pasture to (insert unpleasant phrase here)?

Is it simply a matter of having the will to change, a long resume and everything else will fall in place for those wishing a mid-life academic career?

Not in the slightest. Ponder the Top 10 “intervening variables” to use an academic term:

  • Academic Prejudice. Do universities hire the best-and-the-brightest? Nope, particularly those who received advanced degrees from your university. The reasoning: The profs who taught you as a little academic whipper-snapper will never envision you as a colleague. To have a chance of coming back and teaching at your university, it is best to receive an even higher degree (e.g., Ph.D) from a university far, far away in another universe.
  • Advanced degree or No-Advanced Degree? Almost DailyBrett recommends pursuing a fellowship, resulting in not only a no-cost master’s degree or higher, but also valuable daily teaching and mentoring experience and a stipend. Advanced degrees are “preferred” by virtually every college and university. There are ways around this rule (e.g., professors of practice), but once again these are low-percentage “exceptions” and no way close to standard.
  • Bureaucracy is eternal and laborious. The universal academic mascot for colleges and universities (not the athletic teams; some of which move at warp speed) would be the snail. If college administrators were left to invent the personal computer, the IBM compatible would be debuting this year as opposed to 1981. There are three speeds in academia: Slow, slower and not-at-all.
  • Comprehend the academic and professional worlds are diametrically opposed. Ivory towers say they want oodles of real-world experience, but at the same time they really don’t totally trust non-academic experience. At this point in your life, you will not have the commensurate record of academic publishing and conference presentations, and you never will. Face it and get over it: you will never be treated the same.
  • Digital Immigrants teaching Digital Natives. Engaging on a daily basis on Facebook, Twitter and LinkedIn and blogging is not enough. These social media “first movers” are now 10-years old and older. You need to upgrade your digital skill sets to include Pinterest (2010), Instagram (2010) and Snapchat (2011) and their inevitable successors.
  • Grading is the worst. Pontificating and bloviating your hard-earned knowledge with your PowerPoint and clicker in a classroom or lecture hall setting is just one part of the job. Syllabi are becoming ever-longer legal contracts, trying to cover every possible uncertainty. Colleges are now even demanding “grading rubrics.” Trust me, there are no corporate bosses that have rubrics. You either do the job or someone else will soon be holding your position.
  • Grade grubbing is even worse.  Young Party Dude will most likely not complain about his C+ on his latest paper. There are oodles of others who will tell you how hard they worked (they need to actually study). What is the worst grade you can give anyone? An “F”? Try a “B+.”
  • Publish or Perish. Similar to the absolutes of death and taxes, there is also the issue of research and service requirements. Life is much more than teaching and grading. It is also hours of research to write a massive tome, submitted to an obscure and molasses-moving academic journal and/or presented at some Holiday-Inn conference. Just as marathoners hit the “wall” at 18 miles, many would-be academic Wunderkindern never make it past the publishing barrier.
  • Research über Alles. Teaching the undergrads is far down on the level-of-esteem list at most universities, particularly R-1 or Research Ones. Tenured professors must work on their Reeesuuuuurrrrcccchhhh. The lecturing and grading of the proletariat is best left to those at the bottom of the academic world totem pole.
  • Vow of Poverty. What are raises? Those taking the plunge into an academic second career need to ensure their nest-eggs are filled. Academia pays a fraction of what can be gained in the private sector, particularly when compared to Silicon Valley, San Francisco, Gotham or the Beltway.

The purpose of this exercise is to provide a real-world peek into the world of academia. It may be for you; it may not. Before you take the GRE, apply for admission and fellowships, make plans to uproot your life, you need to first have your eyes wide open.

The bottom line: Academia is a satisfying world, but it is far from perfect. Most grind their teeth about inflexibility and glacier-like change of the university world. Keep in mind, there are major issues in the corporate, non-profit and public sectors too.

Sometimes you have to get what you need.

Editor’s Note: To be more accurate, The Almost DailyBrett headline should read “From Assistant Press Secretary to Assistant Professor.” Alas, the alliteration is not the same.

http://www.prsa.org/Intelligence/TheStrategist/Articles/view/11473/1125/From_PR_Professional_to_PR_Professor_The_Long_and?spMailingID=12893176&spUserID=ODkxMDgzMDgwMTkS1&spJobID=743018301&spRep

https://almostdailybrett.wordpress.com/2013/08/11/taking-the-gre-again/

https://almostdailybrett.wordpress.com/2014/12/03/are-striking-uo-graduate-teaching-fellows-certifiable/

https://almostdailybrett.wordpress.com/2014/03/04/launching-a-second-career-2/

https://almostdailybrett.wordpress.com/2015/11/20/research-uber-alles/

 

 

 

There seems to be an ongoing national sport associated with categorizing and contrasting generations.

If you listen to Tom Brokaw, there was “The Greatest Generation” (born 1922-1943) who overcame the Great Depression and Fascism and is now heading for the history books.

Next up were the Baby Boomers (1944-1963) with the defining events of the Kennedy assassination, Vietnam, and Neil Armstrong on the moon. The most mature of this group are now entering their Golden Years.

Behind them are the X-Gens (born 1964-1980), coming to age with the Fall of the Berlin Wall, and now in their prime working years.

Generation Y or the Millennials (born 1980-1999) are now in their high school and college years and supposedly will only take a “yes” for an answer. Reportedly, they are the most educated in history.

And finally, there is Generation Z or the Zeds (born 1995-2009). The acronym “GM” means genetically modified to this generation with the more mature just entering college.

Much has been made about history and the interdependency and clashes between generations (e.g., “Turn that s… off!”), particularly the generational theory work of historians William Strauss and Neil Howe.

But please allow Almost DailyBrett to ask: Is it really this complicated?

digitalimmigrant

Digital Immigrants and Digital Natives

Instead of getting our collective knickers in a twist over generational divides, let’s just focus on the most important divide of all: The difference between Digital Immigrants and Digital Natives.

During the course of the lifespans of Baby Boomers and for the most part, X-Gens, occurred the most important-to-date technological changes.

Bob Noyce (Intel) and/or Jack Kilby (Texas Instruments) invented the integrated circuit in 1959, allowing more than one function to be included on a single piece of silicon.

Gordon Moore promulgated Moore’s Law in 1965, simply stating the amount of complexity that could be incorporated onto a defined slice of silicon real estate doubles every 18-24 months. This law has been accurate for nearly 50 years, and is responsible for more functionality in smaller spaces (e.g., iPhones).

IBM invented the PC and Apple the Mac computer in 1981 and 1984 respectively.

Web 1.0 (websites for surfing) came on the scene in 1990 and Web 2.0 (interconnectivity of wired and wireless computation devices) followed five years later.

First-mover and now all publicly traded social media companies came of age in the last decade-plus: LinkedIn, 2002; Facebook, 2004; and Twitter, 2006.

The point of this discussion is that all or the vast majority of these seminal technology changes came during the lifespans of the Baby Boomers and X-Gens. Under the Diffusion of Innovation Theory, a few will be “innovators”, more will be “early adopters”, even more will be “early majority”, the same amount will be “late majority” and then 16 percent will be bah-humbug, curmudgeon “laggards.”

Alas, many in the Digital Immigrant category fall into the late majority or laggard camps.

Teaching Digital Natives

The challenge lies with Digital Immigrants, whether they be Baby Boomers or X-Gens, teaching Digital Natives, whether they be Millennials/Generation Y or (gasp) Generation Z.

digitalnative

What this means is that Digital Immigrant educators must “get it” when it comes to meaningful technology shifts.

Does that translate into playing “Candy Crush”? Not exactly.

What it does require is daily participation in social media and/or blogging. Whether the good folks at the conventional media outlets like it or not (and in most cases they are kicking and screaming), digital publishing via mobile devices, and in declining cases with a mouse, is now a permanent and irreversible feature of our society.

When it comes to brand and reputation management, one needs to be afraid, very afraid. Yelp, TripAdvisor, Angie’s List and others are there to help settle the score. If you are teaching brand management, your Digital Native students need to understand that you get it when it comes to the very fact that reputations can be drastically altered in a matter of seconds.

Only Digital Immigrant innovators, early adopters and early majority denizens can teach the Digital Natives. And that requires keeping pace with the inevitable changes that will occur. Amazon was born 20 years ago. The wildly successful IPO of China’s Alibaba was just this past Friday.

What will be the next killer app and where will it come from?

For Digital Native students, they have their own forms of angst, and they are having their fair share of troubles in finding a job in a stubbornly difficult economy. For them, there is no excuse. They are expected to “get it” when it comes to not only deciphering social, mobile and cloud technologies, but more importantly how to monetize these complex ones-and-zeroes.

It sounds like a mismatch: Digital immigrants, the majority of which did not initially appreciate the technological changes in their lives as they were happening, are mentoring the Digital Natives, who were born seemingly with a video game controller in their hands.digitalnative1

Nonetheless, there are still analog skills (i.e., to-the-point persuasive writing, overcoming Glossophobia, parallel construction, financial communications) that can be communicated to the Digital Natives. After all, Digital Immigrants had to find a job when they graduated too.

Now it’s time for Digital Natives to write their own cover letters, curriculum vitaes and of course, LinkedIn profiles, to compete for the jobs of the 21st Century.

Don’t forget your attachments.

http://en.wikipedia.org/wiki/Greatest_Generation#The_Greatest_Generation

http://en.wikipedia.org/wiki/Tom_Brokaw

http://en.wikipedia.org/wiki/Strauss%E2%80%93Howe_generational_theory

http://www.techopedia.com/definition/28139/digital-immigrant

http://en.wikipedia.org/wiki/Digital_native

 

Snap. Crackle. Pop.

Silicon Valley and other mass communicators are enamored when it comes to threes.

CNBC’s investment guru Jim Cramer talks about the three moving forces in technology: Social, Mobile and Cloud.

socialmobilecloud

Threes are easy to remember, fours or fives, not so much.

At LSI Logic, we were fond of talking about our three C’s: Communications, Computer and Consumer.

These were our three strategic markets. The three C’s were easy for customers, employees and owners (e.g., investors) or the acronym, C.E.O., (another three) to remember.

In this spirit, let’s talk about the Almost DailyBrett Communication Big Three.

These are an absolutely essential trio of communications skills, most in demand in the marketplace, and which need to be taught by our colleges and universities.

Drum roll: Persuasive Writing; Financial Communications; and Social Media.

Think of it this way: The first two are analog in nature and the latter is digital.

Compelling Writing Skills

Writing goes back to the first publicity campaign on behalf of the all-powerful Pharaoh, the Rosetta Stone. He was awesome, and if you need proof just check out the hieroglyphics on the smoothed surface.rosetta

Johannes Gutenberg speeded up the process with his Mainz, Germany printing press in the 14th Century, and now the acceleration is at warp speed with wireless communication devices.

Despite the unprecedented ability to communicate in nanoseconds to virtually any spot on the globe at any time, the old-fashioned skills of developing compelling, credible and accurate copy under deadline pressure has never been greater. For some, writing is a natural gift that comes easy. For others, it is a laborious process that can be perfected with practice.

Starting this fall, your Almost DailyBrett author is teaching Introduction to Public Relations Writing at Central Washington University. My 20 students are going to be asked to produce the following:

  • Curriculum Vitae or resume, emphasizing the student’s professional and academic accomplishments with quantifiable measurements
  • Twitter-style cover letter applying for an entry-level public relations position and emphasizing the student’s personal ROI or Return on Investment
  • Complete LinkedIn profile including the same elements of the resume, plus a professional mug shot, three references and at least 30 connections
  • News advisory targeting legacy and/or digital native media informing and/or inviting them to attend and cover an upcoming event
  • News release providing information about a breaking news story, employing the inverted pyramid and using the five W’s – What, When, Where, Who, Why – and the one H – How
  • Pitch to a selected reporter, editor, correspondent, blogger or news aggregator about a newsworthy story and offering assistance
  • Copy for a 30-second radio or television PSA or Public Service Announcement on behalf of a non-profit agency
  • Chief executive officer strategy letter to investors, analysts and employees outlining your selected company’s business strategy and future prospects
  • CSR or Corporate Social Responsibility letter to company employees about efforts your chosen corporation is making to safeguard employees, protect the environment and serve the communities in which the company does business
  • Crisis communications news release – written under deadline pressure – announcing steps a company has taken to address the crisis and pointing to the future
  • Four personal blog posts, emphasizing public relations skills and commenting on breaking news events
  • Two-page executive memo with bullets and subheads introducing a subject, examining the factors, and recommending a course of action

The philosophy behind these assignments is the only way to really become effective at persuasive writing is to Just Do It!

Financial Communications

Many right-brain types, the very people who opt for Journalism school, avoid figures at all costs. And yet, the numbers will find them.

We now live in a world of “big data,” particularly those companies that are publicly traded. Chairman Mao is probably rolling over in his grave as PRC-based Alibaba takes its predominate Mainland China digital retail play public this Friday with shares expected to be initially priced between $66 and $68.

alibaba

Right-brain students need to figure out how to make peace with numbers. UNC Professor Chris Roush (Show Me The Money) states ex-cathedra: “Behind every number is a story.”

Hmmm … that means there are stories to be told about these numbers. In addition, the Securities Exchange Commission (SEC) requires these stories to be told to all investors, if they are “material.” Translated: If a company has “material” information that would prompt an investor to buy, sell or hold company stock, then the company is mandated to disclose under Regulation FD (Fair Disclosure).

What this means is that each and every of the more than 5,000 publicly traded companies (NYSE or NASDAQ) in this country must issue news releases. The writers are not expected to produce the figures (there are oodles of accountants, auditors, controllers …), but they instead must tell the story behind these numbers.

That means that college and university communications graduates should know the difference between the income statement top line (revenues), the bottom line (net income or net loss) and everything in between (e.g., COGS, Gross Margin, SG&A, R&D, Operating Income, Taxes, Amortized Expenses …).

Sure wish someone had been kind enough to teach me these skills, including how to read a balance sheet, back in college.

Social Media

The world has already shifted from Web 1.0 (accessing websites) to Web 2.0 (wired and wireless devices talking to each other) and soon Web 3.0 (semantic web).

The Economist reported this week that nearly one-quarter ($120 billion) of the world’s $500 billion advertising business is coming from digital ads, increasingly being delivered to mobile devices. Yes there is no doubt that digital media is being monetized through search engine optimization (SEO) and other techniques, and that Genie is not going back in the bottle.

Facebook (friends), Twitter (140-character tweets), LinkedIn (connections), YouTube (videos), Flickr (photos), Pinterest (online scrapbooks), WordPress (Almost DailyBrett) all enjoy first-mover advantages in their respective social media spaces. There are challengers now and more competitors to come. The bottom line is that digital publishing through binary code is here to stay.

Companies and international public relations agencies are expecting that digital natives instinctively understand social media. This all circles back to the ability to write clear, concise, credible and compelling copy for an audience that is increasingly overwhelmed by information.

digitalnatives

And much of this data comes in the way of numbers, the ones with a story behind them. And increasingly, these stories no longer involve a gate-keeper but are transmitted though “owned” media (e.g., websites, blogs, social media sites).

Stating that compelling writing, financial communications and social media are the Big Three of Communications may entice the crisis communications, marketing, branding, reputation management, employee communications, public affairs and other dedicated professionals to take umbrage.

Fret not. Almost DailyBrett loves you too, and says to each of you that you need (or soon will need) graduates who can tell the story, and tell it well, through effective writing, numerical literacy and of course, proficiency with digital tools.

http://smallbusiness.chron.com/importance-writing-skills-business-845.html

http://www.unc.edu/~croush/CV.htm

https://almostdailybrett.wordpress.com/2014/05/29/owned-media-an-answer-to-digital-change/

http://www.economist.com/news/special-report/21615869-technology-radically-changing-advertising-business-profound-consequences

 

 

 

 

 

 

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