Tag Archive: Earned Media


Some contend that you can’t quantify, “free media.”

Oh, really?

How about $2 billion in estimated free media for one, Donald Trump?trumpratings

To be more accurate let’s be sure to call publicity, public relations and dealing with the media for what it really is: Earned Media. There is absolutely nothing “free” about facing the music posed by the Fourth Estate.

And when it comes to wall-the-wall conventional-and-digital media coverage, no one rivals Donald Trump. The media just can’t get enough of the developer-reality TV personality-turned presidential candidate. They may instinctively not like him, but who cares for now; he’s good for ratings.

When a Republican presidential debate (e.g., sometimes a sophomoric verbal food fight) comes to an end, the host network each-and-every time interviews Trump first before turning to any other contender.

Is all the fawning attention on The Donald emanating exclusively from Fox News? Consider the ongoing feud between Trump and network boss Roger Ailes and the answer is an obvious, “no.” The GOP populist (oxymoron?) is also in demand on CNN and (gasp…), MSNBC.

Trump’s two remaining challengers for the Republican nomination have not even come close when it comes to earned media. According to mediaQuant and its analysis of media exposure equated to advertising dollars and media outlet influence and reach, Texas Senator Ted Cruz has drawn $313 million and Ohio Governor John Kasich has secured only $38 million.

Guess who is winning the Republican nomination fight?trumpmedia

On the other side of the great political divide, Senator Bernie Sanders has repeatedly complained about the influence of money in political campaigns and has called for the overturning of the 2010 U.S, Supreme Court decision Citizens United v. FEC.

In all due respect to the honorable senator, the possible future government imposition of advertising spending limitations (e.g., paid media) for political action committees (PAC), corporations and unions would have zero impact on earned media … and for that matter owned media (i.e., websites, social media, blogs, events, brochures …).

What’s ironic is Trump is certainly the wealthiest candidate to ever contest for the presidency (e.g., somewhere between $4 billion and $10 billion in personal net worth), and yet he doesn’t rely on advertising (only $10 million) or extensive PAC contributions. Why would he have to, if the media will provide gobs of free access to its airwaves, digital content and newsprint?

How about $400 million worth of media time in the last month alone?

Schadenfreude Journalism

“They [the Marines] break you down in order to build you back up.” – Oft-heard description of the tender-loving care exhibited by the U.S. Marine Corps

“The job of the newspaper is to comfort the afflicted and afflict the comfortable” — Chicago Evening Post journalist and humorist Finley Peter Dunne

The danger that comes from overreliance on earned media can be exhibited by the U.S.M.C.’s Camp Pendleton boot camp in California, but in reverse.

Instead of breaking you down in order to build you back up, the media loves to build you up only to gleefully bring you crashing down into a pile of personal wreckage. Almost DailyBrett has been known to refer to this practice as either ‘Vulture Journalism’ or ‘Schadenfreude Journalism.’vulture

The media is just so darn happy that you are so sad.

Remember President Gary Hart, President Newt Gingrich or President John Edwards?

What movie won this year’s Academy Award for best picture? Spotlight, the story of how the special investigative unit of the Boston Globe exposed the systemic neglect of Cardinal Bernard Law, allowing literally hundreds of pedophile priests to prey upon literally thousands of young boys and girls.

It’s hard to imagine a bigger target than the Catholic Church. Guess the comb-over scalp of Donald Trump will serve these purposes for now.

The Big-Three networks and the 24-7-365 cable news types are basking in the advertising dollars that come from Trump-driven higher ratings, but do the media elites and Washington political class really want Republican Trump to be sitting in the Oval Office? The answer is obvious.

Let’s ask here and now, has there ever been a bigger political target for a salivating carnivorous media in the post-Richard-Nixon era than one Donald Trump?

Those who live by earned media die by earned media.

Most reporters, editors and correspondents literally take a vow of poverty in order to enter the brutal and volatile profession of journalism. They can only imagine a Donald Trump lifestyle, but will never have the personal resources to even come close. Will they care about a Comb Over smack down?

They will relish in afflicting his personal comfort, and most of all denying him the White House.trumpratings1

Republicans often complain about a double standard, not only having to contest the Democrats but the media as well. Take this equation and multiply it by 10 … or how about 100?

When the dust settles in early November, there is little doubt the undisputed earned media champion will be Donald Trump.

And also when in the dust settles in early November, will the earned media whipping boy also be Donald Trump? Don’t bet against it.

http://www.nytimes.com/2016/03/16/upshot/measuring-donald-trumps-mammoth-advantage-in-free-media.html?_r=0

https://www.washingtonpost.com/blogs/right-turn/wp/2016/03/15/the-medias-2b-gift-to-trump/

http://time.com/money/4260127/trump-free-media-coverage-2-billion/

https://en.wikipedia.org/wiki/Citizens_United_v._FEC

http://breakingmuscle.com/sports-psychology/what-the-marines-know-about-discipline-that-will-make-you-a-better-athlete

http://breakingmuscle.com/sports-psychology/what-the-marines-know-about-discipline-that-will-make-you-a-better-athlete

https://almostdailybrett.wordpress.com/2016/02/15/persona-matters/

https://almostdailybrett.wordpress.com/2016/02/01/megyn-kelly-and-the-beast/

http://www.poynter.org/2014/today-in-media-history-mr-dooley-the-job-of-the-newspaper-is-to-comfort-the-afflicted-and-afflict-the-comfortable/273081/

http://www.nytimes.com/2015/11/06/movies/review-in-spotlight-the-boston-globe-digs-up-the-catholic-churchs-dirt.html

https://www.bostonglobe.com/news/special-reports/2002/01/06/church-allowed-abuse-priest-for-years/cSHfGkTIrAT25qKGvBuDNM/story.html

 

 

 

 

 

 

 

 

 

‘So guys, it’s just you and your honey. The setting is perfect. But then erectile dysfunction happens again. Plenty of guys have this issue — not just getting an erection, but keeping it.” – Linette Beaumont speaking to millions of men about their problem stiffies.

linette

Men have been listening to women – particularly confident, intelligent, beguiling, beautiful women — ever since the Book of Genesis.

Wonder if Eve had a British accent?

“Care for an apple, mate?”

Did Adam have to worry about the dreaded four-hour erection? (Almost DailyBrett just hates it, when “that” happens again)

One thing is certain: The First Couple (not referring to Barack and Michelle) did not have HDTV, 60-second television spots or publicly traded pharmaceutical companies looking to break away from competition to revive limp sales performances.

Think of it this way: Adam and Eve were in paradise. Conceivably, Adam was able to perform without a little blue pill … What’s this?

British soap actress Linette Beaumont, 44, is in a gorgeous tropical setting.

She is wearing (not wearing) a very suggestive sarong. She has a come-hither expression.

She is talking to men, directly to men using the Mother Tongue of Empire.

And with it, Pfizer is differentiating its ED pharmaceutical product (e.g., Viagra) from its rival Cialis by Lilly. In particular, Pfizer is talking to millions of men not only about securing an erection, but sustaining it for the length of a lovemaking session. This is a real issue and Linette Beaumont is taking it on with a little sex appeal thrown in.

Besides the world only needs one pair of dueling bathtubs.

“Differentiation” Is A Good Thing

Even though they were only 21-years-old, Mick Jagger and Keith Richards were smart enough to realize the world only needed one, Beatles. The Rolling Stones had to be different, a little more seedy, a little more edgy, and maybe more than a tad bad than the Fab Four. Mission accomplished.

Hertz and Avis both rent cars, but Avis tries harder. United, American and Southwest all fly people to different airports, but Southwest has “festival seating,” happier flight attendants and no fees for checked bags.

Sometimes companies don’t even want to acknowledge the mere existence of rivals (e.g., Coke management in Atlanta to Pepsi management in Purchase, N.Y.), but if a business is worth pursuing it will inevitably draw rivals.

Pfizer may have been first with a workable ED drug in 1998 (e.g., Viagra, the little blue pill), but it eventually drew competition from Lilly’s Cialis and Bayer’s Levitra. Even though the purpose and the effect of these drugs are to promote and sustain what the British call, stiffies, they are relatively the same.

Pfizer and Lilly in particular aimed its television advertising (e.g., sports programming) at the maturing male demographic that is starting to experience hydraulic issues at precisely the wrong time (any time is the wrong time). Lilly’s Cialis was marketed as one every 24-hours, making one ready for prime time anytime.cialis

Cialis employed the dueling bathtubs (still trying to figure that one out) and loving (or soon to be loving) couples stumbling onto the ultimate idea to spice up their intimate lives. Anyone with ESECPN or ESECPN2 via cable or satellite has seen these ads. As a result, we have conjured up how horrible it is to endure the 240-minute salute, and all had a good laugh about it. Virtually all of us (even our female company) are now numb to the daily discussion of erectile dysfunction.

Enter Linette Beaumont and Her Sweeping Blue Sarong

Some have suggested that Linette is talking to women. Don’t think so.

She is talking directly to men, the kind of men who are getting a little concerned about their ability to perform and sustain. She is reassuring and inviting at the same time, just the girl across the pond who wears only a sarong on an unmade bed in an outdoor tropical locale. As they say, ‘Sex sells.’

There is something mesmerizing about the BBDO one-minute spot, which is a huge accomplishment in this bury-your-nose-into-your-mobile- device-“Big-Data” era.

Paid, Earned and Owned media platform integrated marketing communications pros are increasingly challenged about how to rise above the noise in our one-or-two nanosecond, attention-span world.

Linette in her sarong with her native British accent works. BBDO and the management at Pfizer (NYSE: PFE) deserve to take a bow.

Only two questions remain:

Will Linette make a glorious return for the Super Bowl?

If so, what will she (not) be wearing?

Goodbye to the underperforming stiffy?

http://www.youtube.com/watch?v=L_ETKkt2r80

http://adage.com/article/cmo-strategy/pfizer-direct-approach-viagra/295206/

http://www.forbes.com/sites/johnlamattina/2014/10/06/new-viagra-tv-ad-should-be-dropped/

http://www.today.com/money/new-viagra-ad-first-feature-only-woman-2D80183594

http://www.dailymail.co.uk/femail/article-2774693/Viagra-ads-target-women-1st-time.html

http://www.dailymail.co.uk/news/article-2786867/the-reassuring-british-blonde-soap-actress-s-tv-sensation-woman-advertise-viagra.html

http://www.cialis.com/

http://www.levitra.com/

http://en.wikipedia.org/wiki/The_Blue_Lagoon_(1980_film)

http://dictionary.cambridge.org/us/dictionary/british/stiffy

 

 

 

 

 

 

Life used to be so easy.

There was Paid Media = Advertising.

There was Earned Media = Public Relations.

And there were the legacy media gatekeepers: Newspapers, Radio and Television.

That’s how the world appeared to communications pros way back in the 1980s.

One employed earned media and/or paid media to deal with or get past the analog media deciders to reach target audiences.

There was B2B. And B2C. And even B2G.

Simple?  Oh, so simple.

As we all know, 20th Century Web 1.0 (websites) and 21st Century Web 2.0 (convergence of social, mobile and cloud) have thrown everything into a tizzy. And some are even talking about Web 3.0 or semantic web. We will leave that for another installment of Almost DailyBrett.

weberas

And now we can add Owned Media to the mix as well.

The neighborhood property values will never be the same.

What the heck is “Owned” Media?

One can spend money to place ads into legacy and/or digital native media: Paid Media.

Or one can choreograph public relations campaigns, hopefully garnering always in-demand third-party validation by means of effective interaction with analog and digital gatekeepers wherever they may be: Earned Media.

(Some used to call this category “Free” media. Practitioners know through painful experience there is absolutely nothing “free” when it comes to media relations).

As the influence of legacy media gatekeepers subsides and the flack-to-media ratio (presently 3.6-to-1) grows more lopsided, more-and-more public relations pros, marketeers and investor relations practitioners are embracing Owned media. These are media channels directly (for the most part) under the control of corporations, governmental agencies, non-profits, NGOs or anyone with a product to sell, a candidate to elect or an idea to spread.

threemedia

Before Almost DailyBrett goes any further, at least partial credit needs to be directed to Advertising & IMC: Principles & Practice, 10th edition by Moriarty, Mitchell and Wells for its role in defining this growing-in-importance owned media category. “Owned media: Media channels controlled by the organization and that are used to carry branded content.”

And just like advertising and public relations, owned media is experiencing the full impact of digital communications revolution, and maybe even more than its siblings, paid and earned media.

Natural Reaction to Growing Paid Media and Earned Media Issues?

Advertising pros are confronted with the dilemma associated with just too much clutter, legacy media declining in importance and influence, and digital native media still undergoing growing pains.

PR, marketing and investor relations practitioners are dealing with the remaining legacy media reporters, editors, correspondents and analysts, who are wondering just how much longer their jobs are going to last. In any event, they are overwhelmed with PR folks pitching them self-serving story ideas.

The digital news aggregators are starting to make a mark for themselves as the Huffington Post drew approximately 85 million worldwide unique monthly desktop visitors this past March, up from about 65 million the previous March. BuzzFeed virtually doubled its online readership from nearly 21 million in March 2013 to 45 million two months ago. Business Insider recorded a gain of 15 million to 17 million in the same time period.

Some of these news aggregators will succeed, famously capitalizing on their first-mover advantage. Others will not. For PR types, they present a new avenue to gain the vaunted third-party acceptance.

Has “disruptive” digital  communications technologies (e.g., Web 1.0 and Web 2.0) changed the rules of the game for paid and earned media pros? Absolutely, but maybe not as much as for owned media. When one contemplates owned media, there is a seemingly unending string of digital ones-and zeroes.

Examples of Owned Media Channels

So what are these owned media news channels — in many cases digital self-publishing – that are allowing us to bypass the legacy and digital native gatekeepers and giving pause to making more advertising expenditures? Here are some examples:

● The organizational website. Websites seem so yesterday and yet they are the digital point-of-entry to the company, non-profit, governmental, agency and political brands. They reflect the basic messages, mission statements, raison d’etre, the look-and-feel of the brand through the careful use of art, fonts, navigation and style. And now they increasingly feature audio and video, and they invite two-way symmetrical communications.

● The 100-million digital essayists (including this one) who compose blogs on a daily basis. Obviously some are more important than others. Companies over the years have become less reticent to the idea of their employees blogging, and with proper controls they are assisting in the promotion of the brand.

blog

● The corporate intranet is now providing for true two-way symmetrical communication between management and rank-and-file employees. For example, Southwest Airlines debuted in 2010 SWALife, a truly interactive portal allowing employees to directly engage in a companywide conversation.

● Social media sites including Facebook pages, Twitter feeds and hashtags, and LinkedIn accounts are at least being regularly monitored (or they should be) and being hosted to create a “buzz” as it applies to the organization.

● YouTube videos and Flickr photo pages are spreading the corporate brand, sometimes on a viral basis, which can be accessed with a few clicks on the mobile device or remaining laptops.

Yep, we have moved from B2B, B2G, B2C to B2C2C with brands rising and falling via word of mouth…the best advertising of all. And guiding these conversations or at least influencing them are organizational owned media.

Owned media is just another example of how our world has changed, digitally and permanently. And it may be the best response to digital communications angst.

http://www.economist.com/news/business/21602714-new-york-times-ponders-bold-changes-needed-digital-age-read-it-and-leap

http://en.wikipedia.org/wiki/Semantic_Web

http://www.pearsonhighered.com/educator/product/Advertising-IMC-Principles-and-Practice/9780133506884.page

https://almostdailybrett.wordpress.com/2010/07/20/luving-two-way-employee-comms/

 

 

Let’s ask the question another way: Should left-brain quantitative types be teaching communications to right-brain qualitative types or at least overseeing their academic progress?

Recently, the Public Relations Society of America (PRSA) asked corporate executives if the Whartons, Haas’, Tucks, Kelloggs and oodles of other prestigious business schools should be teaching public relations to MBA candidates. The answer was overwhelming and loud and clear…”Yes!” wharton

Today, Almost DailyBrett is posing a different question:

Should the entire undergraduate and graduate sequences for the instruction of public relations and advertising (a logical extension) be taught by business schools?

This suggestion has been brought to my repeated attention by people who know both sides of the reporter/flack divide.

The thinking, which is credible, is that PR and advertising build, support and extend corporate brands. In most cases, brand is associated with a privately held or publicly traded company/corporation, directly flowing from a business strategy. Doesn’t it make sense for future PR and advertising professionals to be taught by MBAs and others holding advanced business degrees?

Strategic Business/Financial Communications

In creating an upper division college course as my master’s degree project, I was immediately struck by the opening of University of North Carolina Professor Chris Roush’s book, Show me the money: Writing business and economics stories for mass communication.

Roush recounted the story of the reporter interviewing the CEO of Humana Corporation. The CEO made several references to the regulatory SEC. The reporter asked: “Excuse me, but what does the Southeastern Conference have to do with your business?

How many students, majoring in public relations and advertising, do not know the difference between the Securities Exchange Commission and the Southeastern Conference?

showmethemoney How many more cannot explain the difference between revenues and net income?

Is gross margin increasing/decreasing or expanding/contracting?

And what constitutes accretive as opposed to dilutive when it comes to EPS?

Asking for a show of hands, there are always more than a few honest souls who openly admit they are majoring in public relations or advertising because they are not on friendly terms with numbers.

As a green public relations director back in the 1990s/2000s Silicon Valley, the author of Almost DailyBrett was asked to produce quarterly earnings releases (10-Q), the CEO letter for the annual report (10-K) and oodles of unplanned disclosures, including material  top-line or bottom-line misses, mergers and acquisitions and restructurings (8-K).

Help!

Why was I not taught how to read an income statement, a balance sheet, a cash-flow statement or how to track a stock back in college? The reason was simple: I went to journalism school.

The Five W’s, One H, The Inverted Pyramid and Who the Hell Cares?

Having acknowledged the lack of quantitative skills for the vast majority of journalism graduates, and this number definitely includes those majoring in public relations and advertising, there is still a compelling need for these students to learn journalism.

Some may differ because those who employ earned media (public relations) and paid media (advertising) are not objective. They have a point of view. PR and advertising pros want the public to do something that directly benefits their client or clients. True, enough.

Regardless, these practitioners still have an obligation to get the story right. They need to understand if a story is newsworthy or not for the intended audience(s). They need to pose the story in the inverted pyramid-style with the all-important what, when, where, who, why, how and who cares questions being answered in a concise and compelling manner.

invertedpyramid Are business schools equipped to teach journalism to PR and advertising majors? Do they want to teach journalism? Would they just outsource this responsibility to the journalism schools? They would still have ultimate oversight for these PR and advertising students.

Before these questions are all answered, let’s address another assumption, and a wrong contention as well. We are assuming that all public relations and advertising majors will be working for the greater glory and good of privately held (e.g., Dell, Subway) and publicly traded companies (e.g., Google, Amazon).

What about those who want to work in the public sector, politics, non-profits or NGOs? Yes, there are still bottom lines for all of these entities because they all have to stay in business. (Okay, the $18 trillion in cumulative debt federal government is an exception, but let’s avoid that subject for now).

Can business schools effectively teach issues management? Can they teach community relations? Can they really convey corporate social responsibility as opposed to fiduciary responsibility? Or will all of these subjects be taught by journalism schools? Do they want to teach these subjects and more? If not, why move public relations and advertising students to business schools?

The End of Journalism Schools?

If public relations and advertising students are transferred to business schools, what happens to journalism/communications schools?

First, the demographic makeup of business schools becomes more XX-chromosomes by means of the influx or public relations and advertising students, and the percentage of XY-chromosome journalism student bodies increases. Whether these results are demographically important or not, Almost DailyBrett will leave that analysis to those with higher pay grades.

Second, one must ask whether the tasks for already hard-pressed journalism school development (e.g., fundraising) professionals will become next to impossible if they lose students and graduates from two highly compensated professions?

Third, university and college politics are thorny enough without posing this transfer public relations/advertising students from J-schools to Biz schools. Is this a fight that anyone really wants to undertake? Would one jump into a venomous snake pit, if it was not necessary?

Maybe the answer lies with a hybrid approach? Keep public relations and advertising students under the J-school/Communications-school tent, but require them to take essential strategic business classes, particularly those that focus on brand management, reading income statements and balance sheets.

In return, business students should learn effective writing, grammar and persuasion skills offered by J-schools. The result may be more students, hailing from business and journalism schools, who are qualitatively and quantitatively equipped to serve as corporate public relations and investor relations technicians, managers, directors or vice presidents.

Heck, they will at least know the difference between the top-line and the bottom-line.

One can always dream. Right?

http://www.usnews.com/education/blogs/mba-admissions-strictly-business/2011/12/16/why-b-schools-need-to-teach-pr

http://www.socialbusinessnews.com/should-public-relations-be-taught-in-business-school/

http://www.businessweek.com/business-schools/public-relations-coming-to-a-bschool-near-you-12072011.html

https://almostdailybrett.wordpress.com/2014/02/18/are-public-relations-pros-journalists/

What’s easier, attacking or explaining?

Ever hear the old saying that allegations make news, rebuttals don’t?

Do “nuances” lend themselves to 140-bite “tweets?”

If these truths are self-evident then who has the advantage: challengers or incumbents?

This week’s Economist analyzed how politicians around the world from Venezuela to Japan and from Greece to Chile are using Twitter social media tools to get out their messages to constituents and voters. By extension this also applies to those who aim to unseat them. In fact, the insurgents may have a clear advantage. http://www.economist.com/world/international/displaystory.cfm?story_id=16056612

The trend toward quicker and faster political dialogue accelerated from radio fireside chats and televised presidential debates with the birth of “USA Today” in 1982. Fourth Estate purists ripped the new publication as “Journalism Lite” for its practice of synthesizing news down to easy-to-read-and-comprehend stories. The editors of USA Today laughed last as the format meets the needs of the populous with ever-shrinking attention spans to the tune of 1.8 million copies daily as of last March. http://en.wikipedia.org/wiki/USA_Today.

Coupled with the introduction of “Journalism Lite” has been the growing reliance on the 20-second sound bite and the 30-second spot to move the opinions of an increasingly distracted and information-overloaded general public. This is particularly true in multiple-market, mass-media states such as California, New York, Texas, Florida, Ohio and Pennsylvania, where retail politics are not possible and not even practical.

Political purists have long denigrated reducing complex policy choices, such as health care, immigration, national security, energy, to quick 20-second earned media sound bites or the reach and repetition of paid media 30-second radio and television spots. Even with the growing reliance on digital tools including the Internet and social media neither the 20-second bite nor the 30-second spot is going away anytime soon. http://newteevee.com/2010/02/08/advertisers-look-beyond-the-30-second-tv-spot/

Now add into the mix prominent social media sites including Facebook with its 400 million viewers, Twitter, 100 million, and LinkedIn, 65 million. The Economist concluded that: “As well as boosting the profile of individual politicians, Twitter may be better designed for campaigning and opposition than for governing. ‘We’ll change Washington’ is easy to fit into 140 characters. Explaining the messy and inevitable compromises of power is a lot harder.”

The Economist noted a January study by Fleishman Hillard, a Washington PR firm, http://fleishmanhillard.com/ that discovered that Republicans in the House of Representatives twittered more than five times as often as Democrats.

And which party is the out party? The Republicans. Who is playing offense and leading the fight against incumbents? The Republicans. Who are the incumbents that are playing defense having to explain the inevitable nuances of government and policy development? The Democrats.

Of course, the direct opposite was true back in 2006 as the incumbent Republicans were back on their collective heels against determined challengers, the Democrats. Certainly, Internet organizing was a significant factor in the Democrats taking over both houses of Congress that year and Barack Obama being elected president two years later.

Considering that LinkedIn.com was established in 2003, Facebook in 2004 and Twitter in 2006, the 2010 campaign can effectively be seen as America’s first true social media electoral cycle. Whether the GOP uses these tools to their maximum advantage or whether the Democrats figure out how to employ social media to explain incumbent policies and rally their base will be analyzed in-depth following the November elections.

One thing is certain: Just as radio was harnessed to the advantage of FDR, and television for JFK and Ronald Reagan, we will soon learn who are the first big political winners of the social media age.

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